Join a dynamic northwest electric utility and become part of a progressive team.
A Meter Reader-Installer reads residential, commercial, and industrial electric meters and enter readings into a handheld reading device. Observe and report defective and damaged meters, unauthorized connections, broken seals, inaccessible meters and hazardous conditions; ensure proper functioning of meters. Complete daily review of meter reading validity. Resolve customer complaints regarding high bills as well as customer concerns about meter reader behaviors. Interact with other utility departments to ensure consistency in interactions with customers.
Note: This position works primarily out of Chehalis, Washington location and is covered by the Collective Bargaining Agreement between the District and IBEW Local #77.
How to Apply
Lewis County PUD is an Equal Opportunity Employer and all qualified candidates are encouraged to apply. This recruitment will remain open until Friday, October 13, 2017 at 4:00 pm. To apply for this position you must complete our employment application and provide a cover letter and resume. Incomplete application packets will not be considered.
Application Packets may be submitted one of the following ways:
Online: Apply Now
Lewis County PUD
PO Box 330
Chehalis, WA 98532
Lewis County PUD
321 NW Pacific Avenue
Chehalis, WA 98532
Essential Duties and Responsibilities
- Make our customers our #1 advocates.
- Walks or drives meter reading routes and records readings of all District meters while maintaining required accuracy rates.
- Sequences new accounts into appropriate routes and re-sequences existing routes;
- Maintains meter-related remarks in the handheld reading device; observes and reports defective and damaged meters, unauthorized connections, broken seals, inaccessible meters and hazardous conditions.
- Responds to customer inquiries in the field and refers them to appropriate staff for answers.
- Install and remove self-contained single phase meters not exceeding 240 volts.
Other Position Functions
- Performs other related duties as assigned.
- Assist in storm or disaster repair as assigned.
- Assist in the data transfer and validation process as needed.
Experience and Training
- Must have a high school diploma or equivalency.
- It is preferred that applicants have post high school training in college or business school or have comparable work experience.
- It is preferred that applicants have some level of electrical training.
- It is preferred that applicants have experience reading meters.
Required Knowledge, Skills and Abilities
- Knowledge of all phases of the meter reading function with ability to meet work schedules.
- Knowledge of methods, equipment and materials used in meter reading.
- Ability to operate district vehicles safely.
- Ability to meet position record-keeping requirements.
- Ability to safely enter and exit customer private property in various weather conditions.
- Ability to learn the district’s service area, specific meter reading routes, route complexities and constraints with ability to reroute when necessary.
- Ability to learn district policies, procedures and regulations relating to property access, theft or tampering of service, dog, etc.
- Ability to maintain good public relations and represent the District in a professional manner.
- Ability to establish and maintain effective customer relations and to respond to others in a professional and courteous manner
- Ability to work outdoors and walk long distances on varying terrain, to physically perform other tasks of the position, maintain confidentiality of customer information, and handle animals in a manner that will protect self and the district.
- Ability to accomplish tasks through teamwork with management and other employees.
Equipment and Tools
- Safely operate district motor vehicles.
- Operate standard office equipment and machines such as computer, fax, calculator, copy machine, and telephone.
- Ability to safely use Volt/Multi-meter.
- Ability to use and protect handheld data capture device.
- Ability to effectively operate radio meter reading equipment
- Occasional use of standard handheld tools including hammers, pliers, and screwdrivers.
- Must be able to safely drive district vehicles in changing weather conditions.
- May require work hours in excess of 40 hours per week, 8 hours per day, 5 days per week.
- May require travel for training purposes and commute to other departments.
- Must wear proper apparel in accordance with the District’s dress code policy.
- Must wear all assigned PPE as needed for work requiring protective equipment.
- Must be able safely walk in variable footing conditions including mud, snow, ice, etc.
- Must be neat in appearance.
- Must be able to pass District physical examination, general aptitude, and skills testing.
- Must have a valid Driver’s license applicable to the vehicle driven and be able to drive safely in all-weather/road conditions.
- Must qualify for the District’s auto liability insurance.
- Customer Service
- $24.70/per hour
- October 3, 2017
- October 13, 2017