• Not a problem; simply contact our Customer Service Department to cease Budget Billing. If you need to make special arrangements, we can remove you from BB and set up a custom payment plan. Excessively late payments and /or NSF checks will result in removal from BB. Customers who have been removed from BB, either by choice or due to infractions, will be eligible to reapply for the BB during the next years’ enrollment period.
  • It is important to note that if you are removed from BB, outstanding balances on your account are due at that time. In addition, your account could become subject to disconnection for any past due balances. Should your removal result in a credit balance on your account, the funds would be applied to your future bills or refunded if the account is closed.