During the COVID-19 emergency, the PUD remains committed to the safety of our customers and staff. Electrical utilities are critical infrastructure, so we must take extra precaution. Our offices continue to be closed to the public, but the PUD is still providing services.

COVID-19 RELIEF

Lewis County PUD took the early action to automatically waive the basic charge fees for residential and business customers for the month of April. Additionally, we have waived late fees, paused disconnections, and have worked with customers who need payment arrangements. It has been our pleasure to work directly with customers who have experienced hardship during this time

Customers are still responsible for their bills during the COVID-19 emergency. Any customer who is and/or anticipates having difficulty paying their bill should contact our Customer Service Representatives at (360) 748-9261 as soon as possible, so we can help determine available assistance options.

Customers with account, billing or service needs may call our Customer Service Representatives at (360) 748-9261, Monday through Friday, 8:00 a.m. to 5:00 p.m. Customers can pay anytime by phone at 1-855-282-7584, online, or by using the PUD’s convenient bill drop boxes in Chehalis (321 NW Pacific Ave.) and Morton (240 7th Street).

The following programs are available to Lewis County PUD customers who need assistance paying their PUD bills due to economic hardship, including hardship resulting from the COVID-19 pandemic.

Community Action Council/Project Share

409 N Tower Ave.
Centralia, WA 98531
360-736-1800
Website

Lewis Mason Thurston Area Agency on Aging

1651 South Market Blvd
Chehalis, WA 98532
360-748-2288
Website

White Pass Coalition (East County)

123 Main Ave
Morton, WA 98356
360-496-5404

Housing Resource Center of Lewis County

PO Box 120
Centralia, WA 98531
360-736-5140
Website

Lewis County Veterans

360 NW North Street
Chehalis, WA 98532
360-740-1224
Website

Salvation Army

303 N Gold Street
Centralia, WA 98531
360-736-4339
Website

Lewis County Youth & Seniors

PO Box 1716
Centralia, WA 98531
360-827-9101

Love Inc

PO Box 152
Chehalis, WA 98532
360-748-8611
Website

DSHS-Veterans’ Services

Lewis County Public Health
360 NW North St.
Chehalis, WA, 98532
360-740-1417

St. Vincent DePaul – Centralia/Chehalis

225 N Washington
Centralia, WA 98531
360-623-1144

St. Vincent DePaul – Toledo Conference

139 Spencer Rd
Toledo, WA   98591
360-623-1144

DSHS-Financial Assistance

Community Services
151 NW Hempe Way
Suite 3 C6
Chehalis, WA 98532
877-501-2233
Website

This page is posted in accordance with proclamation 20-23.5 with a posting date of June 30, 2020. The information was reviewed and approved for public display by the General Manager.