During the COVID-19 emergency, the PUD remains committed to the safety of our customers and staff. Electrical utilities are critical infrastructure, so we must take extra precaution. Our offices continue to be closed to the public, but the PUD is still providing services.

COVID-19 RELIEF

Lewis County PUD took the early action to automatically waive the basic charge fees for residential and business customers for the month of April. Additionally, we have waived late fees, paused disconnections, and have worked with customers who need payment arrangements. It has been our pleasure to work directly with customers who have experienced hardship during this time

Customers are still responsible for their bills during the COVID-19 emergency. Any customer who is and/or anticipates having difficulty paying their bill should contact our Customer Service Representatives at (360) 748-9261 as soon as possible, so we can help determine available assistance options.

Customers with account, billing or service needs may call our Customer Service Representatives at (360) 748-9261, Monday through Friday, 8:00 a.m. to 5:00 p.m. Customers can pay anytime by phone at 1-855-282-7584, online, or by using the PUD’s convenient bill drop boxes in Chehalis (321 NW Pacific Ave.) and Morton (240 7^th Street).

The following programs are available to Lewis County PUD customers who need assistance paying their PUD bills due to economic hardship, including hardship resulting from the COVID-19 pandemic.

This page is posted in accordance with proclamation 20-23.5 with a posting date of June 30, 2020. The information was reviewed and approved for public display by the General Manager.