Outages

 

Reporting Outages

If you are experiencing an outage, please check the following before you call the PUD:

  • Check circuit breakers / fuses.
  • Verify if your neighbors are out of power.
  • If it is night time, and if applicable, check to see if street lights are out in your area.
  • Check for damage to PUD facilities outside your house.

If you are unable to correct the problem with your breakers and believe the outage is PUD supply, please call: Toll Free: 1-800-562-5612 Chehalis: 360-748-9261 Morton: 360-496-6100

Once you have reported the outage to the PUD, please do the following:

  • Turn off all electrical equipment
  • Leave a light on somewhere so PUD crews will know when the service has been restored.
  • Turn off the circuit breaker to your water heater.
  • Turn off and unplug all electronic equipment, such as: VCR, refrigerator, stereo, TV and microwave, and computer.

This will help reduce initial demand for electricity when power is restored. If the demand is too great it will cause an overload on the system and the power may go off again. Once electricity has been restored, and your lights have returned to normal, your equipment may safely be turned on.